Travel Agent (M/F)

Do you have significant experience in the travel industry, ideally in selling leisure travel and designing tailor-made trips?

Do you have a strong knowledge of tourism and first-hand familiarity with a range of destinations, gained through your professional experience and/or your own travels?

Do you enjoy researching and building itineraries, comparing options and finding the solution that truly suits the client?

Do you also have a real flair for sales? Are you motivated by growing a network, prospecting, building new relationships and turning a first enquiry into a loyal client?

Join Blue Sky Travel, a human-sized travel agency in the Liège region with strong family values, specializing in tailor-made leisure travel and business travel.

The role

You will hold a hybrid position, combining sales and production.

You will gradually build your own client portfolio while maintaining excellent relationships with existing clients.

At the same time, you will develop and offer personalized travel experiences, selecting destinations, building itineraries and seeking out the experiences that give each trip its added value.

The goal is to provide a professional, personalized and reliable service while actively contributing to the business development and client loyalty of Blue Sky Travel.

Responsibilities

• Client advice

You listen to clients and receive their requests.

You identify their needs, taking into account any constraints and their budget.

You advise clients on destinations and travel options, sharing your expertise on destinations, travel formalities and tourism services.

You provide personalized, professional follow-up on ongoing requests and projects. You manage client files from start to finish, guaranteeing peace of mind and impeccable service right up until they return home.

• Designing and selling trips

You prepare offers and sales proposals;

You build high-value tailor-made trips, in response to client requests or proactively, and you promote them;

You book flights, accommodation, transfers, car rentals, excursions, insurance, packages and other services;

You suggest relevant additional services to enhance the client experience and the value of the booking.

• Supplier and partner relations

You maintain professional relationships with tour operators, airlines, hoteliers, destination management companies, cruise lines and other tourism partners.

You keep up to date with new products, promotions, commercial terms and changes in the travel offering.

• Business development and client loyalty

You actively contribute to the growth of the Leisure department by building trust with existing clients and encouraging loyalty and referrals;

You identify opportunities for additional sales and new client acquisition by activating your network, making new contacts and implementing a prospecting strategy.

You run the agency’s social media, write and send engaging newsletters, and keep the website up to date with the latest offers and news.

You represent the agency at fairs, trade shows, seminars, fam trips… and convey its values.

Required skills and knowledge

• Client-focused, you have a strong sense of advice and service.
• You are organized, structured, thorough and responsive.
• You are autonomous, with a strong team spirit.
• You are results- and customer-satisfaction-driven.
• You know how to manage your priorities and busy periods with flexibility.
• You have strong persuasion skills and know how to close a sale.
• You are commercially at ease, which will help you build long-term relationships.
• You are curious and keep up with new trends in the industry.

Education and experience

You hold a higher-education degree or professional qualification in tourism or equivalent.

You have 2 to 5 years of experience in a travel agency, with a tour operator or in a sales role related to tourism.

What we offer

A key position in a fast-growing family agency.

A dynamic and collaborative work environment.

An entrepreneurial challenge with varied responsibilities.

An attractive salary package in line with your skills and experience.